May 09, 2025  
2008-2009 Graduate Catalog 
    
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2008-2009 Graduate Catalog [Archived Catalog]

GSA 650 - Mediation and Negotiation

This course focuses on conflict resolution in the workplace. Students examine sources of conflict, communication styles, problem-solving skills, opportunities that conflict presents, and responses to conflict. Students gain an understanding of behaviors in conflict and apply a number of methods for addressing conflict including negotiation and mediation.

Credits: 1 cr.

Formerly
Formerly: Conflict Resolution