GSA 554 - Professional Effectiveness

In this course students learn to develop skills that will enhance their professional effectiveness. We will focus on ways to enhance credibility, build stronger professional relationships and improve work habits by strengthening communication, time management and stress management skills. Students will look at ways to develop a better understanding of behavioral styles, identify techniques for working with difficult behavior styles, discuss ways to improve listening skills, refine assertive communication/leadership skills, complete a time management profile and identify ways to integrate stress management techniques. Students will complete action plans for specific topic areas and design a final project demonstrating integration of course concepts.

Credits: 3 cr.